Suunto App 常見問題

Suunto app the future of our digital services and where our community connects. 

Before you get started: 

All of the watches have a way to connect to the app:

• either via Bluetooth: Ambit3, Traverse, Spartan, and Suunto 3,5,7, and 9. 
• or via USB cable and SuuntoLink: Ambit and Ambit2, but also Ambit3 and Traverse collections as an addition to the Bluetooth sync. 

Getting started: 

1. Download the Suunto app for your iOS or Android phone and create a new account (if you do not have one already). Alternatively, you can use an already existing Sports Tracker account. 
2. Pair your watch with the app and get acquainted with the new interface and all of the great customizing features the Suunto app has to offer. The app is fairly easy to navigate: the lower icon bar will guide you through the main options, such as Home, your Profile and your training & daily insights and Maps to create exciting new routes for your activities. 

How to connect and sync via Bluetooth: 

• Pair your device to the Suunto app. After the watch and the phone are connected, the sync of information starts automatically. 
• Tap the watch icon in the upper part of the app screen and check out the sync progress. 
• All the synced information will be available in your Diary. By tapping any exercise you can check the in-detail information of your training. 
• The sync between your watch and your phone starts automatically when you open the app provided the Bluetooth of both your phone and watch is activated and they are in the working range. 

How to connect and sync via USB cable and SuuntoLink:

In case you own an Ambit (1,2,3) or a Traverse watch after you have created an account, these are the next steps to follow:

• Download, install and open SuuntoLink on your computer. 
• Connect your watch to your computer via the supplied USB cable.
• SuuntoLink will recognize your device and will ask for your Suunto app credentials in case you have unsynced exercises. 

Note: You can only Log in with an already created Suunto app account (see above). You cannot create a new account in SuuntoLink. 

The Suunto app has received various improvements that will improve your training considerably. Here are the essential things you can do, and you need to know about to benefit from its development.


Keywords:

Popular starting point - while you check out the heatmap, you will come across several frequented spots by our community to start their training. 

Popular routes - select an area on the map and search for the most frequented routes our community members are also using in their training. 

Route - is the path you created or decided to take from point A (the starting point or the popular starting point you just saw) to point B (the endpoint). 

Waypoint - is an easy way to guide yourself with your Suunto watch.

POI (point of interest) is another way to mark a special place on a map or navigate a specific location. 

.gpx - just in case you already found a track you want to follow and you don't know how to add it to the Suunto app or export it from the Suunto app and use it with another service. 

Check out the best places for your activities:

Regardless of where you are and your plan, take your phone out and use the Suunto app to find the best routes for your next adventure. You can either tap the map preview on the home view of the Suunto app or the map icon in the access bar. Both will open up a map with the following options: 

• Map style/ map type: select the map type you need. It highlights the details you are interested in. 

• Heatmap: offers you an indication of the most frequented training spots per sport. Select the activity type for your heatmap and see where others are training.
  

• Road surface: adds a layer to the map allowing you to choose what type of surface you need for your training or adventure. You can select and highlight multiple surface types at the same time depending on your needs

• My tracks: show the tracks you have covered this week, month, this year in the last 30 days or a custom period. You can view your tracks on any map type. 

Find out where to get going from on your new adventure:                

According to your location, the Suunto app will also show you the area's popular routes and popular starting points. You can select the sport you are interested in routes for and go through all of the ones available in the area of your search. 

Tap on any of the popular routes, rename it so it's easier to identify it, edit the suitable activity type (optional) and Save it to your route gallery and sync it to your watch. 

Add more details to your route:   

You can add waypoints to your route and rename them to reflect the pit stops you are interested in. Tap and hold on a specific place along your way to add a waypoint.  

Select Turn-by-turn navigation on any route you created to get notifications on your watch and know which way to go. 

Select the 3D option to plan your routes even better. In the mountains or out on the trails, the 3D map view will offer more insight into the terrain and will help you tackle all those ups and downs. 

Create, import, and export routes for your training.

After you have checked out where other people are training and you know where you want to go, you can create your route or import it (.gpx format). Create a route in the Suunto app for iOS/Android and learn how to import a .gpx file to the app for iOS/Android. 

• You can use the data in the Suunto app with our partners and other 3rd party platforms. 

You can export both the .gpx file (1) and the .fit file (2) of your training from the Suunto app. 

1. Open your saved routes gallery and tap the Share button. Send the .gpx file to a friend, AirDrop it, save it to your Files or Google Drive. Additionally, you can go to your exercise, tap the "More" (three dots), and save the route to the gallery.
2. Open any training you recorded, tap the "More" icon, and select to export as .FIT file. Send the .FIT file to a friend, AirDrop it, or save it to your Files or Google Drive.

• You can manage the routes you saved and share them with your training buddies.

You can always double-check and manage the available routes you have, including searching for them by name, filtering by distance or sorting them according to your preferred method; you can share them if you and your buddies want to train on the same trail. It also helps our community by creating valuable recommendations for other Suunto users. 

Your route gallery on iOS and Android (see more about the route library and managing your routes on iOSand Android): 

To remove a route from your watch, find it in the route library and un-toggle the "use in watch" option. The route will still be stored in your route library, and you can activate it again by using the toggle again. To delete the route completely, open it and select the delete option (trash can icon on Android, three dots and then "delete" on iOS).

See more on how to manage your routes in the route library on Android/iOS. 

• You can always give kudos to your friends, save their routes and engage with our community. 

You can save a route from a friend’s workout or a public workout in your area: open the workout and tap on the three dots on the top right. Select “Save route” and the route will be saved in your route library.  Don't forget to show some support and give them a shout-out.

Note: Make sure you have synchronized your watch with the Suunto app after making all the changes; otherwise, they will not reflect in the watch. 

SuuntoLink will automatically sync your dive logs from your dive computer to the Suunto app. This applies to the following dive computer models:
 
Bluetooth devices (these can be paired directly to the Suunto app and will sync dive logs via the Bluetooth connection to the phone automatically): Suunto D5, Suunto EON (Steel and Core). 
Other devices: D4i / Novo, D4f, D6i / Novo, D6 Zulu / m, D9, D9tx, DX, Zoop Novo, Vyper Novo, Cobra 3.

Getting started: 

1. Download the Suunto app for iOS or Android and create a new account (if you do not have one already).
2. Install or update SuuntoLink to the latest software version. Download SuuntoLink on your computer.
3. Connect your watch to your computer using the supplied USB cable.
4. SuuntoLink will recognize your device and will ask for your Suunto app credentials.
   Note: for the other devices, except D5 and EON (Steel and Core), SuuntoLink might ask you to install an FTDI driver for SuuntoLink to be able to read the information from your device. Click Download Driver and go through the installation process. 
5. After login, the dive log synchronization to the Suunto app starts automatically.
6. The logs will be available for you in your Suunto app diary. From there, you can analyze, comment and share them with your friends.

Learn how to pair your Suunto device to the Suunto app for iPhone. This article applies to all the Suunto devices (except Suunto 7). For pairing your Suunto 7, click here. 

Getting started: 

• Make sure your Suunto device runs the latest software version.  
• Make sure you have the latest Suunto app version installed on your phone. 
• Make sure your iPhone is updated to the latest iOS version. The app works with iOS 12 or later. 
• Make sure you have Bluetooth enabled and a stable internet connection. 

Pairing your device to the app:

When you pair your device to the app for the first time and you have ticked all the boxes above, follow these steps: 

1. Open the Suunto app and tap the upper left side watch icon to go to the sync view. 
2. The app will automatically start to search for your device. 
3. When your device appears in the Available devices list, tap its name to pair it to the app. If more than one device is listed, select yours based on the serial number shown on the backside of your device.
4. The device will prompt a passkey on the screen. Enter the passkey into the pairing request field on your phone and tap PAIR.
5. Please wait for the pairing to complete; it may take several minutes.
6. Make sure you accept notifications to be displayed and location services to be used by the app. 

If either your device or your phone has been paired before, make sure you erase the previous connection from both devices: 

1. On your device: in the settings, under Connect/Connectivity and Paired devices, remove the former connection. 
2. On your iPhone: in the settings, under Bluetooth and My devices, remove the former connection.

Are you having issues pairing your device to the Suunto app? 

If you have followed all the instructions above and still have issues pairing, there might be several reasons you might be having trouble pairing your device to the app. Click here to read more about them. 

All the routes you create in Suunto app (learn how to create a route with Suunto app foriOSandAndroid, and how to generate a route from a workout iniOSandAndroid), import (find out how to import routes from .gpx files to youriOSorAndroiddevice), or transfer via apartner serviceto your Suunto app account are conveniently stored in your account’s route library. You can search routes by name, filter them according to distance, and sort them based on various criteria, and choose which one(s) should be transferred to the watch. Every route can also be edited, shared, copied to be used as a base for a new route, or deleted.

To access the route library, go to the map and then tap on the route library symbol on the bottom right. You will see all the routes in your library. Using the search bar available on top, you cansearchfor routes by name; you can alsofilterthem by distance, andsortthem according to a few available criteria.

From the main library view, you can scroll down to see all the (selected, filtered) routes,sharethem andtogglethem for use in the watch. Tap on a route to see its details and edit it. You can edit the suitable sport mode(s) for the route (you can select more than one sport mode for each route if you want), activate turn-by-turn guidance, and toggle or un-toggle the “use in watch” option.

All the changes you make will be visible in your watch after the next sync.

You have 2 ways to import a .gpx file to your Suunto app. It is important to have the file previously downloaded and available on your iCloud, Drive, or your iPhone.  

Open the Suunto app and go to the Map view.

These are the two ways to import a file:

1. Press the Plus (+) icon on the map screen and select the Import route (.gpx) option. You can browse different files and folders on your phone to find the route. Additionally, you can search your phone by using the search bar. Selecting the file will open it in the map section of the app. Edit it, give it a name, and save it to your library.
2. Alternatively, under the Plus (+) icon in the map view, you can find the library button. Tap it and in the upper right corner, you can simply select Route Import and go through the same process.

You have 2 ways to import a .gpx file to your Suunto app. It is important to have the file previously downloaded and available in your Files or on your Drive. 

Open the Suunto app and go to the Map explorer (3rd from the left).

These are the two ways available:

1. Press the Plus button on the map screen, select the Import route (.gpx) option and select the file you would like to open. Look under your phone's Downloads or other folders (including Drives). Selecting the file will open it in the map section of the app. Edit it, give it a name and save it in your library.
   
2.  From the Explorer, select Routes in the upper side of the bar and you will find the same Plus button in the lower part of the page. Press it and select the route import to go through the same process detailed above. 

Here is the step-by-step process of creating a route in the Suunto app. For more information on using the Suunto app maps, routes and layers, check this video and this article. 

Creating a route

Open the Suunto app and go to the Map viewer. 

Tap the plus icon on the screen and select the Create route option that will pop up. 

Tap on the map to set a starting point. Suunto app will mark it on the map with a blue circle A. 

Tap the next point to continue routing. As you go through different lengths of your route, the altitude graph will be displayed in the lower part of the screen, including total distance, ascent, and duration with an average 5.0 km/h speed (press the speed, and you can edit the average). 

Whenever you need more details on your background map or want to change the layer, tap the upper side "Map" tag (Satellite) or the "Heatmap" tag to open more routing options. If you want to be guided every turn of the way, tap the "Turn-by-turn" tag next to the map type. It will automatically add all the left and right turns. The watch will notify you of every turn. 

Saving and syncing a route

When you are ready to save and sync your route to the watch, tap Done in the right-side corner. You need to name your route before you can save it, then tap Save. 

Syncing the route to your watch is automatic if you have the watch paired and connected when you save the route. A green "Use in watch" toggle will be visible while saving the route. If it isn't, check the connection with your watch. 

Note: For Ambit (1,2,3) and Traverse watches, after you have created a route in the app, tap the “Use in watch” toggle and “Save”, plug your device into the computer, and sync it to the watch via SuuntoLink.

Here is the step-by-step process of creating a route in the Suunto app. For more information on using the Suunto app maps, routes and layers, check this video and this article. 

Creating a route

Open the Suunto app and go to the Map viewer. 

Tap the plus icon on the screen and select the Create route option that will pop up. 

Tap on the map to set a starting point. Suunto app will mark it on the map with a blue circle A. 

Tap the next point to continue routing. As you go through different lengths of your route, the altitude graph will be displayed in the lower part of the screen, including total distance, ascent, and duration with an average 8.0 km/h speed (press the speed, and you can edit the average). 

Whenever you need more details on your background map or want to change the layer, tap the upper side "Map" tag (Outdoor) or the "Heatmap" tag to open more routing options. If you want to be guided every turn of the way, tap the "Turn-by-turn" tag next to the map type. It will automatically add all the left and right turns. The watch will notify you of every turn. 

Saving and syncing a route

When you are ready to save and sync your route to the watch, tap Done in the right-side corner and make sure you add or remove the turn-by-turn indications. You need to name your route before you can save it, then tap Save. 

Syncing the route to your watch is automatic if you have the watch paired and connected when you save the route. A blue "Use in watch" toggle will be visible while saving the route. If it isn't, check the connection with your watch. 

Note: For Ambit (1,2,3) and Traverse watches, after you have created a route in the app, tap the “Use in watch” toggle and “Save”, plug your device into the computer, and sync it to the watch via SuuntoLink.

Your Suunto 3, Suunto 5/5 Peak, Suunto 7, Suunto 9/9 Peak, and Suunto Spartan watch comes equipped with a wide range of pre-defined sport modes and shows the most relevant data during your exercise. Nevertheless, you can also create custom sport modes with the Suunto app.  

How to create a new custom sport mode?

1. Connect your watch to the Suunto app and select the Sport mode customization section. 
2. Tap Create sport mode.
3. On the Select sport pop-up, you can select the type of activity. 

Tip: You can create more than one custom sport mode for the same sport. For example, you can have a custom running mode for races and one for the recovery sessions.

Personalize the layout and the information shown on the screen:

1. To change the display layout, tap Change, and select the layout you prefer.
   

     2.  To change the information, tap a field shown in the list and select the training data you prefer.

Find your new custom sport mode in the shortlist. Suunto app will automatically sync your new custom sport mode to your watch. Open Exercise /Suunto Wear app on your watch and you will already have the customized sport mode available for you to try out. 

How to edit a custom sport mode?

Unlike pre-defined sport modes, custom sport modes are highlighted with a colored icon in the shortlist in the Suunto app and can be edited:

1. Tap the sport mode you wish to customize.
2. Personalize the layout and data fields as described above.

Suunto app will automatically sync the changes to your watch after you have finished editing the information.     

How to manage the shortlist in your Suunto watch?

The shortlist in your watch reflects the sport modes that you have recently used. Both custom and pre-defined sport modes can be removed from the shortlist, but you can edit only custom sport modes.

To remove sport modes from the list, tap Edit next to Shortlist in the watch. Remove the sport modes you don’t need. 

Note: You cannot delete all the sport modes in the shortlist. You need to have at least one sport mode available. 

Additional sport mode-specific settings*

*Some watch models deliver additional sport mode options; please note there are differences between the watches' capabilities.

Settings like GPS accuracy/battery modes, heart rate measurement, and/or other settings can be changed/selected in the watch before you start the activity. 

You can't see sport mode customization in your Suunto app?

To use sport mode customization, you need

1. the latest version of the Suunto app: open Suunto app in the App Store and check if you have any pending updates. 
2. the latest software version for your Suunto device:
   

Your Suunto 3, Suunto 5/5 Peak, Suunto 7, Suunto 9/9 Peak, and Suunto Spartan watch comes equipped with a wide range of pre-defined sport modes and shows the most relevant data during your exercise. Nevertheless, you can also create custom sport modes with the Suunto app.   

How to create a new custom sport mode?

1. Connect your watch to the Suunto app and select the Sport mode customization section. 
2. Tap Create sport mode.
3. On the Select sport pop-up, you can select the type of activity. 

Tip: You can create more than one custom sport mode for the same sport. For example, you can have a custom running mode for races and one for the recovery sessions.

Personalize the layout and the information shown on the screen:

1. To change the display layout, tap Change, and select the layout you prefer.

     2. To change the information, tap a field shown in the list and select the training data you prefer.

Find your new custom sport mode in the shortlist. Suunto app will automatically sync your new custom sport mode to your watch. Open Exercise/Suunto Wear app on your watch and you will already have the customized sport mode available for you to try out. 

How to edit a custom sport mode?

Unlike pre-defined sport modes, custom sport modes are highlighted with a colored icon in the shortlist in the Suunto app and can be edited:

1. Tap the sport mode you wish to customize.
2. Personalize the layout and data fields as described above.

Suunto app will automatically sync the changes to your watch after you have finished editing the information.

How to manage the shortlist in your Suunto watch?

The shortlist in your watch reflects the sport modes that you have recently used. Both custom and pre-defined sport modes can be removed from the shortlist, but you can edit only custom sport modes. To remove sport modes from the list, tap Edit next to Shortlist in the watch. Remove the sport modes you don’t need.

Note: You cannot delete all the sport modes in the shortlist. You need to have at least one sport mode available. 

Additional sport mode-specific settings*

*Some watch models deliver additional sport mode options; please note there are differences between the watches' capabilities.

Settings like GPS accuracy/battery modes, heart rate measurement, and/or other settings can be changed/selected in the watch before you start the activity. 

You can't see sport mode customization in your Suunto app?

To use sport mode customization, you need

1. the latest version of the Suunto app: open Suunto app in the App Store and check if you have any pending updates. 
2. the latest software version for your Suunto device:

• For Suunto 7: system updates are automatically downloaded and installed when your watch is charging and connected to Wifi. However, if a system update does not install on its own, you can manually download and install it. Read more about Suunto 7 updates here. 
• For Suunto 3, Suunto 5, Suunto 9, and Suunto Spartan watches: install SuuntoLink and connect your watch to your computer using the charging cable. Both SuuntoLink and Suunto app will inform you if a new software update is available for your device.
• For Suunto 5 Peak and Suunto 9 Peak: When an update is available and your watch is connected with Suunto app, the software updates will be downloaded to the watch automatically. Once the software is downloaded to your watch, the watch will update itself during the night as long as the battery level is at least 50%.

YOU NEED TO:

• Make sure you have the latest software for your Suunto watch. Click here to find out more. 
• Make sure you have the latest version of the Suunto app installed on your mobile device. Access the App Store and check for updates. 
• Know that this article DOES NOT APPLY to Suunto 7. For more information on Suunto 7 notifications, click here. 

Getting started: 

To enable notifications and incoming calls: 

1. If you haven't already, pair your watch with the Suunto app and wait for the sync to be completed. After you have paired your watch, accept the notification permission dialog Suunto app prompts you with. 
2. On your iPhone, after you paired your watch to your iPhone, go to Settings - Bluetooth and tap the watch name under the paired devices. Toggle on Share System Notifications.
3. Enable notifications on your watch: 

Note: Having Suunto Movescount App installed on your phone and using both applications in parallel with your Suunto product, will cause connectivity and notification issues. 

Common issues and troubleshooting steps: 

1. I do not get notifications on my watch (and I never did). 
2. I do not get notifications on my watch anymore (it stopped working). 
3. I can still see notifications on my watch even if I read them on the phone.

YOU NEED TO:

• Make sure you have the latest software for your Suunto watch. Click here to find out more. 
• Make sure you have the latest version of the Suunto app installed on your mobile device. Access the Store and check for updates. 
• Know that this article DOES NOT APPLY to Suunto 7. For more information on Suunto 7 notifications, click here. 

Getting started: 

To enable notifications and incoming calls: 

1. If you haven't already, pair your watch with the Suunto app and wait for the sync to be completed. After you have paired your watch, accept all the notification permissions dialogs Suunto app prompts you with. If you missed any, you could always refer to the following step.  
2. In the Suunto app, tap Notifications on watch and check whether you have enabled all of the permissions required. Any permission that shows Allow still needs to be enabled. 
3. Enable notifications on your watch: 

Note: Having Suunto Movescount App installed on your phone and using both applications parallel with your Suunto product will cause connectivity and notification issues. We strongly recommend un-installing the Movescount App from your phone. 

Common issues and troubleshooting steps: 

1. I do not get notifications on my watch (and I never did). 
2. I do not get notifications on my watch anymore (it stopped working). 
3. Some notifications are not shown correctly on my watch. 
4. I can still see notifications on my watch even if I read them on the phone.

Suunto app uses the same language as your phone given that the app is available in this language. To change the language of Suunto app, you will need to adjust the language of your phone.

Suunto app currently supports the following languages. If your language is not listed, Suunto app will run in English.

• Czech
• Danish
• Dutch
• English
• Finnish
• French
• German
• Italian
• Japanese
• Korean
• Norwegian
• Polish
• Portuguese
• Russian
• Simplified Chinese
• Spanish
• Swedish
• Thai
• Turkish

To change or reset your password:

1. Open Settings and tap Account settings.
2. Select Change password and tap Change password.
3. A password reset link will be send to the email address you created your account with.
   Note: It may take some time (in rare cases up to several hours) until you will receive the email. Please check the spam, junk or other email folders, if you can’t find the email. If you did not receive the email, resend it in the Change password setting in Suunto app.
4. Follow the instructions described in the email to create a new password.

If you forgot your Suunto app password:

To change or reset your password,

1. Sign out of your account: Open Settings and tap Sign out.
2. Tap Log In and select Forgot your password?
3. Enter your email address or user name and follow the steps described in the password reset email to create a new password.

If you have any troubles changing or resetting your password, please contact our Suunto support. We are happy to assist you.

To change or reset your password,

1. Open your Profile, select Settings, scroll down and tap Account.
2. Select Change password and confirm.
3. A password reset link will be send to the email address you created your account with.
   Note: It may take some time (in rare cases up to several hours) until you will receive the email. Please check the spam, junk or other email folders, if you can’t find the email. If you did not receive the email, resend it in the Change password setting in Suunto app.
4. Follow the instructions described in the email to create a new password.

If you forgot your Suunto app password:

1. Sign out of your account: Open your Profile and tap Sign out.
   
2. Tap to Log In and select Forgot password. 
   
3. Enter your email address and follow the steps described in the password recovery email to create a new password.

If you have any troubles changing or resetting your password, please contact our Suunto support. We are happy to assist you.

We are sad to see you go and will miss you as part of the Suunto community.

To delete your account and all your data:

1. Open Settings and tap Account settings.
2. Select Delete account and tap Send delete link.
3. A delete account link will be sent to the email address you created your account with.
   Please note that it might take some time (in rare cases up to several hours) until you will receive the email. Please check spam, junk or other email folders, if you can’t find the email.
4. Follow the instructions described in the email to delete your account.
   Please note, that deleting your account cannot be undone and the data cannot be recovered.

Note:
Please know Suunto and Sports Tracker are collaborating to bring you Suunto app. Therefore, you will see information related to Sports Tracker in the account deletion steps.

If you use Sports Tracker app with the same credentials, also your Sports Tracker account with all your data will be deleted and can’t be recovered.

If you have any troubles deleting your account, please contact our Suunto support. We are happy to assist you.

We are sad to see you go and will miss you as part of the Suunto community.

To delete your account and all your data:

1. Open your Profile, select Settings, scroll down and tap Account.
2. Select Delete account and tap Send delete link.
3. A delete account link will be sent to the email address you created your account with.
   Please note that it might take some time (in rare cases up to several hours) until you will receive the email. Please check spam, junk or other email folders, if you can’t find the email.
4. Follow the instructions described in the email to delete your account.
   Please note, that deleting your account cannot be undone and the data cannot be recovered.

Note:
Please know Suunto and Sports Tracker are collaborating to bring you Suunto app. Therefore, you will see information related to Sports Tracker in the account deletion steps.

If you use Sports Tracker app with the same credentials, also your Sports Tracker account with all your data will be deleted and can’t be recovered.

If you have any troubles deleting your account, please contact our Suunto support. We are happy to assist you.

When using Suunto app together with a Suunto device, your personal information like weight, gender or birth date will be synchronized to to Suunto app.

To change personal information, update these values in your Suunto 9, Suunto 3 or Spartan watch under Settings > General > Personal and synchronize your watch with the app.

Ambit3 and Traverse watches: Currently it is not possible to synchronize personal information to Suunto app or edit the information in the app. We apologize for the inconveniences.

You are only using Suunto app?

If you use Suunto app without having a Suunto watch connected to the app, you can update your personal information in the app.

• Android: To update open Settings > User settings. Tap to select the data you wish to update.
• iOS: To update open your Profile > Settings. Tap to select the data you wish to update.

Please note that this information will be overwritten when you pair a Suunto device with the app.

The Suunto app is a versatile app that allows you to import and export information and connect with partner services to access all the training communities you might belong to. You can easily import route and navigation information from any routing service in a GPX format. 

Types of files: 

1. Import a route as a GPX file:

Note: It is not currently possible to import a workout file from another app in Suunto app natively. You can however use a partner service (such as for example RunGap or Fitnesssyncer) to import the data, or manually add the information recorded with non-suunto devices. Check our partners page for more information. 

How to import a route: 

In the following articles, you can find step-by-step instructions on how to import a GPX route for iOS and for Android.

1. Go to the map view in the Suunto app and tap the plus symbol available on the screen.
2. You will have the possibility to import a GPX route of your choice from your device. Tap the route and open it in the Suunto app.
3. Edit the route further (if needed), save it and sync it to your watch.

Note: For more information about editing routes and the possibilities you have with the Suunto app, check the following article for iOS and Android and this video. 

The Suunto app is a versatile app that allows you to import and export information and connect with partner services to access all the training communities you might belong to. 

Types of files:

When you export your workout information, make sure you export the correct format. They contain various types of data that might be important to you. You can export your training or parts of your training in the following formats: 

• Export your training as GPX. 

A workout in a GPX format is a file including both location and time information from your workout (and, where available, heart rate data). Workouts in .gpx format can be imported to various services, but don’t contain all the information available in the Suunto app. 

• Export your route as GPX. 

A route in a GPX format is a file including only the location information from your workout. It is the track of your workout. Routes in .gpx format can be imported to various services to be used as navigation guidance. You can export a route from a workout or directly from the route gallery in the app. 

• Export your training as a FIT file. 

A workout in a FIT format is a file including all the relevant information from your workout: location, time, timestamps, heart rate, power, cadence, etc. They are the preferred format for workout export and use in different services.

How to export the files:

To export the information, go to any of your workouts available in the Suunto app, and in the top right corner, tap the three dots. Select the format you want to export the information in and save the file either on your device or directly open it in a compatible app. 

Note: exercise recordings without GPS will not have the possibility of exporting GPX files, only FIT files. 

Suunto app allows you to easily share your workouts with your friends and training buddies, privately or on social media. To get started, open a workout and tap on the share button.

From the main sharing page, you can choose if you want to share your workout as a photo, or share a link to the workout that your friends can open directly on their Suunto app, or in a browser. If you decide to share it as a photo, you can choose the photo background and edit the graph and training data shown in the overlay.

Choose the app you want to use to share the picture or link, or copy them to use paste them in other applications, and you’re all set.

Find friends on Suunto app

To start following your friends and other inspiring athletes and members of the Suunto community, open People. You have two options to find friends

1. Find Facebook Friends: Connect Suunto app to your Facebook account to see who of your Facebook friends uses Suunto app or Sports Tracker. 
   Please know that Suunto and Sports Tracker are partnering to bring you Suunto app. Therefore, you will see Sports Tracker in the Facebook sign up steps.
2. Search: Find friends by searching for their name or user name.

Manage who can follow you

Decide who you want to share your profile and exercise data with. Suunto app gives you the option to manage new followers by manually approving them. To activate this approval process:

1. Go to Settings > Privacy. 
2. Toggle on the switch if you want to approve new followers.
3. Select any of the 3 default privacy settings:

Remove followers

You can remove followers in Suunto app by:

1. Going to People and opening Followers. Here you can see who is following you. 
2. To remove a follower, tap  and select the followers you want to remove. Press  and the follower(s) selected will be removed. 

Find friends on Suunto app

To start following your friends and other inspiring athletes and members of the Suunto community, open your Profile and select Find people. Here you have three options:

1. Find Facebook Friends: Connect Suunto app to your Facebook account to see who of your Facebook friends uses Suunto app or Sports Tracker. 
   Please know that Suunto and Sports Tracker are partnering to bring you Suunto app. Therefore, you will see Sports Tracker in the Facebook sign up steps.
2. Search: Find friends by searching for their name or user name.
3. Invite friends: Share a link to Suunto app with your friends and invite them to Suunto app.

Manage who can follow you

Decide who you want to share your profile and exercise data with. Suunto app gives you the option to manage new followers by manually approving them. To activate the approval process:

1. Go to Profile > Settings > Privacy.
2. Toggle on the switch if you want to approve new followers.
3. Select one of the default privacy settings: 

Remove followers

You can simply remove followers by going to your Profile and tap on your followers under your profile photo. Then: 

1. In the upper right side of your screen, press
2. For any follower you want to remove, press the red circle that appeared and confirm by selecting Delete. Please note that the removed follower will not be notified you removed them. 

By sending diagnostic logs, you can help us improve Suunto app. Your logs include valuable details about your device and your app usage that allows us to investigate issues that might occur.

To send logs:

1. Tap on the "watch" icon in the upper right corner of the Home view. Your watch needs to be paired with Suunto app.
2. Open the settings menu by tapping the menu icon in the upper right corner.
3. Tap Send logs to Suunto.
   

You will see the notification Sending logs to Suunto until the logs were successfully sent. This may take several minutes.

By sending diagnostic logs, you can help us improve Suunto app. Your logs include valuable details about your device and your app usage that allows us to investigate issues that might occur.

To send logs:

1. Open Profile in the app and scroll to the bottom of the view.
2. Tap Send logs to Suunto and then Confirm.
   Note: Your watch needs to be paired with Suunto app to see this option.

Sending logs may take several minutes. Please do not close the app until you are notified that the logs have been successfully sent.

The Movescount exercise history transfer is an important part of our digital service transition.

We started a gradual roll-out to our community back in May of 2019 by enabling the transfer for Suunto 9, Spartan, Ambit3, Traverse and Traverse Alpha family watches and EON Dive computers.

The service is now enabled for all Suunto users to import their Movescount history to the Suunto app. Make sure you have downloaded the app.

The transfer might take some time, depending on how much information there is to transfer.

How to get started? 

1. Open Suunto app, and go to you user profile
2. Select “PARTNER SERVICES”
3. Movescount should be there. Tap on it and the app will guide you through the flow.
4. Tap on “IMPORT EXERCISE HISTORY”
5. Enter your Movescount email address and tap on “SEND VERIFICATION CODE”.
6. Once you get the code, copy/paste it in the dedicated field and tap on “SIGN IN”.
7. After entering your Movescount credentials, the data import will start automatically, and your Moves will be added to your Diary in the Suunto app. This can take between several minutes and several days, depending on the volume of data being transferred by the community at a given point in time.
8. We will send you an e-mail confirmation when the transfer is completed, and you’ll see “connected” under Movescount. 

Do you see duplicate Moves in the Suunto app? If you have used the Suunto app and Movescount in parallel and synced to both services, some Moves may be imported and create duplicates. If this is the case, we kindly ask you to manually delete the copy: Select the activity, tap Edit and Delete.  

Did you receive the confirmation and some Moves are missing from your history? You can re-create them manually in the Suunto app. Here is how you do it: Open the Suunto app, tap the + icon and choose “Add activity manually”. Fill in all available exercise data. 

What do I need to know? 

• The transfer is only one way – Movescount to Suunto app.  
• The data transfer is intended to be done only once.  
  It will contain all Moves synced to Movescount before the moment you start the transfer. 
• Imported exercises will be private by default in the Suunto app.
  Public exercises from Movescount will remain a data source for Heatmaps.
• Moves synchronized after enabling the transfer will not be synchronized to the Suunto app. 
• Moves that have been deleted in Movescount after May 2019 will be transferred to the Suunto app and may still appear in the Diary. If this is the case, we kindly ask you to delete them in the Suunto app manually.

What data will be transferred? 

The data transfer includes your Moves and the associated exercise data, including images.

The data transfer does not include: 

• Personal information, including body metrics 
  - Suunto 9 and Spartans: Your personal information will be synchronized to Suunto app once you connect your watch with the app. 
  - Ambit3 and Traverse watches: Currently, it is not possible to synchronize personal information to the Suunto app or edit the app's info. 
• Routes 
  - Suunto 9, Spartans & Suunto app for Android: Routes stored on your Suunto watch will be synchronized to Suunto app for Android once you connect your watch with the app. 
  - You can manually export all our routes from Movescount and import them to the Suunto app.  
• POIs 
• Suunto Movies 
  To create videos of your training, we recently introduced a partnership with Relive. Learn more. 
• Groups
  They will not be available in the Suunto app. Still, with our connected partner services, there are many opportunities to join highly-engaged groups like, e.g., SuuntoRun on Strava and build your digital community. 
• Events that you are attending 
• Training programs 
  They will not be available in the Suunto app. Still, with our connected partner services, there are many opportunities to use training planning and programs with TrainingPeaks or Strava and others. 
• Suunto Apps for your watch created by the Movescount community 
• Device settings 

With Suunto app, you can create your custom tags and use them to group together all the activities of the same type (for instance, races) or keep track of mileage on your favorite gear.

Open an activity in Suunto app, and tap on “edit”.

Tap on the second line, “Add tags”. You will then be able to either create a new tag by choosing and typing its name, or select one of the other tags you have created in the past from the “Suggested tags” list. Once you have added all the tags you want for the activity, tap on the checkmark to save.

Once you save, the tag will be visible when you open your activity, next to the watch model.

To see all the activities tagged by a particular tag, tap on it below an activity: this will open a list of all the tagged activities, in the summary (Andriod) or training (iOS) section of Suunto app, alllowing you keep track of those activities.