Suunto Vertical FAQ

On Suunto Vertical there are 4 pre-defined battery modes: Performance, Endurance, Ultra and Tour. You can also create a custom battery mode (note: this is particularly useful if you want to turn on touch display during the recording, as all default battery modes have it turned off by default. Custom battery modes are always sport mode specific, meaning you can define a different custom mode for every sport depending on your needs). Battery mode selection is memorized in the watch: the last battery mode you selected with a specific sport mode will be suggested to you the next time you launch that same sport mode.

When starting an exercise, Performance mode is activated by default. To switch mode, swipe down and go to “battery mode” in the options: when you select one, you will see the battery mode settings, also shown below:

NOTE: Suunto Vertical is the first Suunto watch offering users the possibility of using multi-band GNSS. Multi-band is activated when using “performance” mode, or “best” GPS accuracy in a custom battery mode. It also always uses all available GNSS systems (GPS, Galileo, GLONASS, Beidou).
Battery mode names and GPS accuracy definitions have been rescaled to reflect this. “Good” GPS accuracy/endurance mode in Suunto Vertical corresponds to “best” GPS accuracy/performance mode in Suunto 9 Peak Pro; “OK” GPS accuracy/ultra mode in Suunto Vertical corresponds to “Good” GPS accuracy/endurance mode in Suunto 9 Peak Pro. With Suunto Vertical, you can therefore activate navigation in performance, endurance and even ultra battery mode.

NOTE: Using maps will significantly increase battery consumption, resulting in shorter battery life compared to the values shown above.

NOTE: on Solar models, solar energy will recharge the watch while in use, increasing the battery life compared to the values shown above (the impact of solar depends on location, exposure, and weather conditions).

With Suunto Vertical, we introduced the possibilty of downloading and using offline maps on your watch!

Maps are available worldwide, and they are free, but they are not loaded in the watch by default when you start using them. You can download the specific areas you are interested in using Suunto app. 

To be able to download maps, you first need to connect your watch to a wireless network network.

To do so, start by making sure that the "Wireless network" toggle in the watch (under "settings => connectivity" is turned on. Also, make sure that Airplane mode and Power saving are turned off.

Plug your watch to the usb charger - it will need to be connected to a power source and in range of wireless network throughout the wireless network connection and map download process. 

Make sure your watch is paired to Suunto app, and that both Suunto app and the watch itself are updated to the latest version. Then, you can connect the watch to a wireless network network by tapping on the watch icon in Suunto app to open the watch tab, and going to "wireless networks". Tap on "add network" on the bottom, and select a network in range from the list that you can connect to. Enter the password and tap "connect" - your watch will connet to the network and is now ready to download maps. 

Now you can choose maps and download them to your watch. You can start either from the watch tab ("offline maps") or from the map tab in Suunto app. "Download"offline maps".

Find the country where your chosen map area lies in the "nearby" section or from the general list, or use the search bar to look for it by name. Then select the specific area you are interested in. This will open the detailed page for that area: tap on "download map for watch" there, and your download will start. You can select multiple areas for download, and this will create a download queue that the watch will go through. 

During download, the watch needs to stay plugged in and connected to wireless network. If everything works, in a few minutes the watch will tell you that your download is complete; if wireless network connection is interrupted, or the cable is disconnected, the download will be paused and the watch will inform you about it. There's no reason to worry though, the progress is not lost and download will resume automatically once the charging cable is connected again and wireless network is re-established. 

You can download multiple map areas to the watch: you will find your downloaded maps in your Suunto app library: You can now use your maps with your Suunto watch either as a standalone navigation feature, or while recording a workout. 

NOTE: Maps are downloaded via a direct connection of the watch to wireless network, not through your phone. As a consequence, there are some limitations:

• Suunto Vertical supports 2.4 GHz wireless network - there might be some 5 GHz networks that the watch can't see.
• It won't be possible to use any wireless network network that requires additional verification via a web-page (such as public neworks in hotels or airports), as that additional step is not possible in the watch

NOTE: If the download is interrupted without the cable being disconnected nor wireless network connection being lost, and doesn't start again automatically, you can try to cancel the download from Suunto app, and start again from the beginning. 

Suunto 9 Peak Pro and Suunto Vertical can measure depth up to 10 meters, and thanks to this it can be used to track your snorkeling activities.

To start, swipe up or press the upper button to get to the sport modes’ list and select “snorkeling”. Adjust the sport mode settings (for battery mode, GPS, wrist HR, etc.) and, when GPS and heart rate have been found, hit start.

There are three displays during the activity. As you start diving, colors turn up to give a better graphical visualization of the information you need.

Let’s look at what they are and what they show:

1. Surface display. It shows, from top to bottom: time of day, total activity duration, total activity distance, temperature. In the bezel ring, a graphical representation of the current surface interval (one minute per segment from 1 to 5). 
2. Dives table. It has three columns, showing each dive number, its duration and max depth. In addition, on the left it displays the surface interval duration after each dive before you went underwater again.
3. Dive display. It shows, from top to bottom: maximum depth of the current dive, duration of the current dive, temperature. In the bezel ring, a graphical representation of the current dive duration.

A dive will automatically start as soon as you reach 1 meter depth. When you resurface, the dive is automatically concluded and the surface interval timer starts. A second dive starts as soon as you descend under 1 meter again.

After saving the activity, it will be transferred to Suunto app when the watch syncs. In Suunto app you’ll have access to a dive depth profile, and to a customizable dive table highlighting by default max depth, dive time, recovery time and cumulated duration for each dive.

NOTE: Suunto 9 Peak Pro and Suunto Vertical can only measure depth up to 10 meters of depth. When going deeper than 10 meters of depth, the watch will show >10 m.

With Suunto 9 Peak Pro and Suunto Vertical, with the new user interface, you get easier access to sport modes (swiping down from the watch face) and the possibility to customize the user experience by choosing what widgets you want to have active on your watch.

By swiping left or right you can access the watch’s widgets, accessing the various features available: going right, from left to right the widgets are:

• Notification center
• Media controls
• Heart rate
• Blood Saturation (spO2)
• Steps and calories
• Fitness level
• Sleep tracking
• Resources
• Outdoor
• Compass and navigation
• Training and recovery
• Stopwatch
• Sun&Moon
• Weather
• Solar charging (Suunto Vertical only. Only on solar models)

In Suunto app, you can customize your watch’s user interface, selecting which widgets you want to have available and removing the ones that you don’t use. To select which widgets you want, click on the watch symbol and access the watch configuration panel. There, select “Widgets”.

This will open a list of all the available widgets, where you can select the ones you want to have in the watch by tapping on the toggle on the right. You can also decide the order in which they appear while swiping right or left: simply tap and hold on a widget, and you will be able to slide it up or down. Changes to the watch will be applied after you save.

You can also edit the list from the watch itself: tap the bottom button or swipe up, and go to "Settings => Widgets": you can then toggle each widget " on or off by pressing the middle button. 

NOTE: Widget customization is only available on Suunto 9 Peak Pro and Suunto Vertical. 

Your Suunto Spartan, 5/5 Peak, 9/9 Peak have predefined Triathlon sport modes that you can use to track your triathlon workouts and races; if you need to track another sort of multisport activity, you can easily do so directly from the watch.

• Start an exercise as you would normally do, using the sport mode that you will use for the first leg of your multisport activity (e.g. running if you are starting a swimrun or duathlon). As usual, wait for GPS to be found and set the options you need before pressing start
• When it’s time to switch sport mode, hold the upper button for two seconds to enter the multisport menu 
• The list of sport modes in your watch short list (except the one you are currently using) will come up. Scroll the list with the upper and lower right button to get to the sport you need for the second leg of your multisport workout, then press the middle button to select it. The new sport mode will start immediately.

TIPS:

• You can do this however many times you need during one single recording, including repeating a sport mode you used previously (e.g. it’s entirely possible to record a run/walk/run/walk/run multisport exercise)
• Sport modes will have the same displays and settings they have when used as a standalone sport mode: check out how to create customized sport modes in Suunto app on iOS and Android.
• Only sport modes that are in the short list will appear as options when starting a new multisport activity: if there are only two sport modes in the short list, you will not have to press any additional button to switch to the only one available

NOTE: Suunto 7 does not support multisport

NOTE: To record a multisport session on a Suunto Ambit2 or Ambit 3 Sport/Peak/Vertical watch (Ambit, Ambit 2 R and Ambit3 Run do not support multisport). 

SuuntoPlus™ brings new tools and insights to your watch to give you inspiration and improved ways to enjoy your active lifestyle. 

Getting started: 

• Ensure you have the latest software version for your Suunto 3, Suunto 5 or 5 Peak, Suunto 9, 9 Baro, 9 Peak or 9 Peak Pro watch. 
• Make sure you have the latest update for the Suunto app. 
• Make sure you have selected a partner that offers Suunto guides. You can find a list of partners offering Suunto guides in the SuuntoPlus™ store

How to use a SuuntoPlus™ guide: 

With the help of our partners, you can seamlessly add guides to your training. Check out what our partners have to offer or select one of our own Suunto guides.

1. Log in to our partner's app or website and make sure your Suunto account is connected from their end. Most partners are connected from their platform or website, but some (for example, Training Peaks - are connected from Suunto app).
2. Create a nutrition plan, a training plan, or a structured interval workout that will automatically flow to your watch once you have your watch paired and connected to the Suunto app. You can also check the guide under SuuntoPlus™ guides on the sync screen. 
3. Depending on the date of your workout or plan, you will be prompted to start your exercise with the guide you created.  

Note: in case of previously active connections to 3rd party platforms (in Suunto app under Partner services) - for example, TrainingPeaks - you will need to disconnect and reconnect to the service before it will work again with the guides. 

The SuntoPlus™ guides option will be available in the sync view. Any guide you just created and is available in your watch will show a green watch symbol. You can pin any guide to the watch to ensure it's prioritized in case there's limited space left in the watch memory, or remove any guide from the app and watch by tapping on it and selecting "remove guide" on the bottom of the guide card. 

Note: Suunto app allows you to create and schedule structured workout sessions natively. They will be available in the watch as guides. 

Note: while recording an exercise, you can either use a SuuntoPlus™ feature or a SuuntoPlus™ guide or a structured workout. You cannot use any simultaneously.

SuuntoPlus™ brings new tools and insights to your watch to give you inspiration and improved ways to enjoy your active lifestyle. 

Getting started: 

• Ensure you have the latest software version for your Suunto watch. 
• Make sure you have the latest software version for the Suunto app. 
• Some SuuntoPlus sports apps require specific watch models to work, for example, Weather.

How to use a SuuntoPlus™ sports app: 

After you have paired and connected your watch to the Suunto app, you will have the SuuntoPlus™ sports apps available in the sync view. You can add SuuntoPlus™ sports apps to your app library by going to the SuuntoPlus™ store. Once you have added the sports apps to your library, tap on SuuntoPlus™ sports apps to acces the list and and check out the sports apps available. Tap the "Use in watch" switch to add or remove a feature to and from your watch. There is a 15 sports apps limitation in the watch capacity. 

Note: for more information on the sports apps and what type of information they can record. 

After you have selected/deselected the sports apps, the changes will automatically be synced to your watch so you can go out for your next adventure. Before you start your next training and recording: 

1. Go to Exercise, select the sport mode and before you start the recording, swipe up or press the lower right button to access the options.
2. Scroll down to SuuntoPlus™ and select the option by tapping it or pressing the middle button.
3. Scroll down to select the SuuntoPlus sports app you are interested in. You can only use one sports app at a time during your exercise recording. 
4. Scroll back up and start recording your exercise.

A new SuuntoPlus screen will automatically be generated inside your sports recording. Check out the live stats as you progress, or use the information provided by the sports app to plan your trail or adventure. 

Note: The SuuntoPlus™ sports app you select for an exercise will be remembered on the watch for future uses of that same sport mode - i.e. it will be automatically selected when you start another exercise with the same sport mode. You can de-select it or change it before starting as usual. 

Note: With Suunto 9 Peak Pro and Suunto Vertical, you will be able to use 2 SuuntoPlus™ sports apps, not only one, while recording an exercise. In addition to that, with those two models it will be possible to select SuuntoPlus™ sports app(s) for an exercise even during the recording, not only at the beginning. 

Note: while recording an exercise, you can either use a SuuntoPlus™ sports app or a SuuntoPlus™ guide or a structured workout. You cannot use any simultaneously.

Suunto app allows you to customize your Suunto watch even more with the introduction of SuuntoPlus™ Store.

SuuntoPlus™ Store allows you to create a library of SuuntoPlus™ sports apps, guides from Suunto, and partner services to use in your watch during your trainings. To get started, tap on the watch icon in Suunto app to access the details of your paired watch, and tap on “SuuntoPlus™ Store” to access it.

Choose sports apps, partners or guides and tap on it.
If you enter the “sports apps” category, you’ll find a list of all the available sports apps sorted by category. Apps that are part of your library are identified by a small blue checkmark/symbol. Click on one app to see what it is about, and from there you can add it to the watch or remove them from the library.

From the SuuntoPlus™ Store you can also select guides by Suunto or partners. Tapping on one of them from the list will show with a description of the service and give you the possibility to add them to your watch or remove them from your library. Connecting to a partner will give you the ability to create guides for your watch directly on their website or app.

Changes will be transferred to the watch once it syncs. You can also open the dedicated section for guides and sports apps. The sports apps list allows you to decide which of the apps in your library will be available in the watch (there is a limitation of 15 apps); you can also pin Suunto guides to the watch from your library.

NOTE: The SuuntoPlus™ Store itself is free. Some partner services might require a subscription to use their services as guides for Suunto app, and the sports apps in the "Devices" category (such as the Activelook smartglasses, or Stryd running power) require the use of third-party devices. 

NOTE: Items in the SuuntoPlus™ Store are only available on Suunto 3, Suunto 5 and 5 Peak, Suunto 9, 9 Baro, 9 Peak and 9 Peak Pro (note: not all SuuntoPlus™ apps are currently available on all these watch models: depending on pre-requisites, some apps will not be available on certain watch models). If you try to add a sports app or guide from the Store while using a non-compatible watch model, the "add to watch" button will be greyed out and a message will appear alerting of the incompatibility.

With Suunto app, you can create and store structured workouts and sync them to your Suunto watch, so that you can later use them as a guide during your training sessions

To create a structured workout in Suunto app that you can use in your watch to guide you during a training session, you can either tap on the “+” symbol on the top right and select “create structured workout”, or tap to the watch symbol and, from the main watch syncing display, tap on “structured workouts” and then “create new”

You can then set up the basic information for the workout (a name and a brief description that will be shown on the watch, the activity types/sport modes that you wish to use the workout with), and if you want you can set up a date when the workout will be suggested to you on the watch. You’ll then be able to create the actual workout, by adding steps and reps. For each step, you can choose among 4 types of phases (warm-up, interval, recover, and Cooldown), and each of them can have its own name, duration and target.

You can also easily delete steps or duplicate them by sliding from the right and tapping on the dedicated buttons:

Once you are done with the workout details, hit “next” and check the summary of your workout. You can then save it and it will be stored in your workout library (workouts there are listed as upcoming workouts, no specific date, or past workouts. NOTE: past workout won’t be available in the watch, but you can simply remove or change the date and they will be available again): from there, it will sync to the watch and you’ll find it among the SuuntoPlus™ Guides.

ON THE WATCH

Once your workout is synced to the watch, you will be able to find it among the SuuntoPlus™ Guides: if you programmed the workout for a specific day, the watch will remind you that you did and will give you the option to add it to the exercise with one simple click; otherwise, you can always add it manually from the SuuntoPlus™ Guides section of the exercise options.

While training with a structured workout active, an extra display will be added to the ones you normally have for the particular sport mode you are using, with extra information relevant for the workout step you are performing.

When a new step of the workout is about to start, the watch will infrom you of it with a notification on the screen; another dedicated notification will appear at the end of the structured workout.

Note: Structured workouts in Suunto app are based on the SuuntoPlus™ Guides components. Therefore:

• They are only compatible with watches that support SuuntoPlus™ Guides.
• If you are using a Structured workout, you cannot use a SuuntoPlus™ Guide nor a SuuntoPlus™ sport app during the same exercise.

Learn how to pair your Suunto 3, Suunto 5, Suunto 9 or Spartan watch with the Suunto app.

Prepare your watch for pairing:

1. Wake up your watch by pressing the middle button.
2. If your watch has been paired with another phone or another mobile app e.g. Suunto Movescount App, forget the app. Go to Settings > Connectivity > Paired devices. If MobileApp is listed, press the middle button and select Forget.
3. Check from the Settings menu that:Connectivity > Airplane mode (toggle is grey).
   - Discovery is on: Connectivity > Discovery (toggle is green).
   - Power saving is off (Spartan, Suunto 5, Suunto 9 only): Setting > General > Power saving (toggle is grey)
   
4. Ensure that Do Not Disturb mode is off: Open the shortcuts menu from the watch face by keeping the middle button pressed. Turn Do Not Disturb mode off (toggle is grey).

Start the pairing process on your phone:

1. If you have the Suunto Movescount app installed on your phone, unpair your watch and uninstall the app:
   a. Forget your watch in the Movescount app
   b. Forget your watch in the Bluetooth settings of your mobile device.
   c. Uninstall the Movescount app from your phone
2. Ensure that Bluetooth and Location services are activated.
3. Start the Suunto app and tap the 'watch’ icon to enter the Watch view.
4. If you did not allow the Suunto app to access your location, the app will ask you to Allow location.
5. Suunto app will search for compatible devices. When your Suunto watch appears in the list of watches tap PAIR. If more than one watch is listed, select your watch based on the serial number shown at the backside of your watch.     
6. Enter the passkey shown on your watch into the pairing request field on your mobile device and tap PAIR. 
7. Wait for the pairing to complete. This may take several minutes.

Learn how to pair your Suunto device to the Suunto app for iPhone. This article applies to all the Suunto devices (except Suunto 7). 

Getting started: 

• Make sure your Suunto device runs the latest software version.  
• Make sure you have the latest Suunto app version installed on your phone. 
• Make sure your iPhone is updated to the latest iOS version. The app works with iOS 12 or later. 
• Make sure you have Bluetooth enabled and a stable internet connection. 

Pairing your device to the app:

When you pair your device to the app for the first time and you have ticked all the boxes above, follow these steps: 

1. Open the Suunto app and tap the upper left side watch icon to go to the sync view. 
2. The app will automatically start to search for your device. 
3. When your device appears in the Available devices list, tap its name to pair it to the app. If more than one device is listed, select yours based on the serial number shown on the backside of your device.
4. The device will prompt a passkey on the screen. Enter the passkey into the pairing request field on your phone and tap PAIR.
5. Please wait for the pairing to complete; it may take several minutes.
6. Make sure you accept notifications to be displayed and location services to be used by the app. 

If either your device or your phone has been paired before, make sure you erase the previous connection from both devices: 

1. On your device: in the settings, under Connect/Connectivity and Paired devices, remove the former connection. 
2. On your iPhone: in the settings, under Bluetooth and My devices, remove the former connection.

Are you having issues pairing your device to the Suunto app? 

If you have followed all the instructions above and still have issues pairing, there might be several reasons you might be having trouble pairing your device to the app.

The Suunto app has received various improvements that will improve your training considerably. Here are the essential things you can do, and you need to know about to benefit from its development.

Keywords:

Popular starting point - while you check out the heatmap, you will come across several frequented spots by our community to start their training. 

Popular routes - select an area on the map and search for the most frequented routes our community members are also using in their training. 

Route - is the path you created or decided to take from point A (the starting point or the popular starting point you just saw) to point B (the endpoint). 

Waypoint - is an easy way to guide yourself with your Suunto watch.

POI (point of interest) is another way to mark a special place on a map or navigate a specific location. 

.gpx - just in case you already found a track you want to follow and you don't know how to add it to the Suunto app or export it from the Suunto app and use it with another service. 

Check out the best places for your activities:

Regardless of where you are and your plan, take your phone out and use the Suunto app to find the best routes for your next adventure. You can either tap the map preview on the home view of the Suunto app or the map icon in the access bar. Both will open up a map with the following options: 

• Map style/ map type: select the map type you need. It highlights the details you are interested in. 
• Heatmap: offers you an indication of the most frequented training spots per sport. Select the activity type for your heatmap and see where others are training.
• Road surface: adds a layer to the map allowing you to choose what type of surface you need for your training or adventure. You can select and highlight multiple surface types at the same time depending on your needs
• My tracks: show the tracks you have covered this week, month, this year in the last 30 days or a custom period. You can view your tracks on any map type. 

Find out where to get going from on your new adventure:                

According to your location, the Suunto app will also show you the area's popular routes and popular starting points. You can select the sport you are interested in routes for and go through all of the ones available in the area of your search. 

Tap on any of the popular routes, rename it so it's easier to identify it, edit the suitable activity type (optional) and Save it to your route gallery and sync it to your watch. 

Add more details to your route:   

You can add waypoints to your route and rename them to reflect the pit stops you are interested in. Tap and hold on a specific place along your way to add a waypoint.  

Select Turn-by-turn navigation on any route you created to get notifications on your watch and know which way to go. 

Select the 3D option to plan your routes even better. In the mountains or out on the trails, the 3D map view will offer more insight into the terrain and will help you tackle all those ups and downs. 

Create, import, and export routes for your training.

After you have checked out where other people are training and you know where you want to go, you can create your route or import it (.gpx format). Create a route in the Suunto app for iOS/Android and learn how to import a .gpx file to the app for iOS/Android. 

• You can use the data in the Suunto app with our partners and other 3rd party platforms. 

You can export both the .gpx file (1) and the .fit file (2) of your training from the Suunto app. 

1. Open your saved routes gallery and tap the Share button. Send the .gpx file to a friend, AirDrop it, save it to your Files or Google Drive. Additionally, you can go to your exercise, tap the "More" (three dots), and save the route to the gallery.
2. Open any training you recorded, tap the "More" icon, and select to export as .FIT file. Send the .FIT file to a friend, AirDrop it, or save it to your Files or Google Drive.

• You can manage the routes you saved and share them with your training buddies.

You can always double-check and manage the available routes you have, including searching for them by name, filtering by distance or sorting them according to your preferred method; you can share them if you and your buddies want to train on the same trail. It also helps our community by creating valuable recommendations for other Suunto users. 

Your route gallery on iOS and Android (see more about the route library and managing your routes on iOS and Android).

To remove a route from your watch, find it in the route library and un-toggle the "use in watch" option. The route will still be stored in your route library, and you can activate it again by using the toggle again. To delete the route completely, open it and select the delete option (trash can icon on Android, three dots and then "delete" on iOS).

See more on how to manage your routes in the route library on Android/iOS. 

• You can always give kudos to your friends, save their routes and engage with our community. 

You can save a route from a friend’s workout or a public workout in your area: open the workout and tap on the three dots on the top right. Select “Save route” and the route will be saved in your route library.  Don't forget to show some support and give them a shout-out.

Note: Make sure you have synchronized your watch with the Suunto app after making all the changes; otherwise, they will not reflect in the watch. 

If your phone is nearby and it is connected to your Suunto watch during your training, Suunto app can provide you with Voice feedback, informing you when you change heart rate zone and when autolaps are triggered.

To use and customize voice feedback, scroll down to the sport mode options from the sport mode landing page, before pressing “start”. You will find the “voice feedback” option. Select it by tapping on the display or pressing the middle button, and you will be able to toggle it on or off.

When selecting Voice Feedback, you can also choose which feedbacks to receive:

• Heart rate zone: the phone will inform you when you change heart rate zone, informing you the new heart rate zone and your heart rate.
• Autolap: the phone will inform you when an autolap is created, along with relevant information (such as average heart rate or average pace, depending on the sport mode).
  

You can adjust the volume of the voice feedback by adjusting the main volume settings of your phone.

NOTE: Voice feedback via Suunto app is only available while using Suunto 9 Peak Pro or Suunto Vertical. 

If you have connected your Suunto account to Strava, your Suunto watch can guide you along your Strava live segments thanks to new dedicated Suunto SuuntoPlus™ guides (one for running and one for cycling).

Strava segments are portions of road or trail created by members where athletes can compare times. Your Suunto watch is now compatible with live segments, allowing you to check out your performance directly on your watch.

To add segments to your Suunto watch, you simply need to star them in your Strava account: as soon as you have starred at least one segment, the relevant (running and/or cycling) SuuntoPlus™ Strava segments guide will appear in your Suunto app account, containing all your starred segments.

Tapping on the guide will show you what segments you have available for that sport, and they will all be synched to your watch from there. Unstarring a segment in Strava will remove it from SuuntoPlus™ as well.

All starred segments will be available in the watch: first of all, activate the relevant Strava segments guide in the sport mode options before your run or ride.

During your run or ride, you will be able to see how close the closest segment start location is; once you get within 100 meters, the watch will alert you that you are approaching the segment, and as you reach the starting point the segment will start (note: since Strava segments are unidirectional, if you are approaching from the wrong side the segment will not start).

While on the segment you will see a comparison to your personal record (PR) time, showing you how much behind or ahead you are. If you don’t have personal best time on that segment, the comparison will be with King/Queen of the Mountain (KOM/QOM).
At the end of the segment, the result display will be shown: duration, and if you were either behind or ahead your previous PR, and if established a new KOM/QOM (note: this display will last 20 seconds, after which the display will go back to showing the closest segment).

Segments will also create “manual” laps lasting the whole duration of the segment itself; these laps will be visible in Suunto app once the activity is synced. It is recommended to *not* create actual manual laps during the segment as this will negatively impact how the data is shown.

NOTE: if your Strava account is already connected to Suunto app, you have to disconnect them and connect them again, or the segments won't be transferred correctly. Simply go to the "partner services" section of Suunto app, find "Strava" and hit "disconnect"; you can then find "Strava" again and hit "Connect with Strava" to re-establish the connection.

NOTE: Because Strava Live Segments are loaded into a dedicated SuuntoPlus™ guide in your watch:

• They are only compatible with watches that support SuuntoPlus™ guides, that is Suunto 9, 9 Baro, 9 Peak, 9 Peak Pro and Suunto Vertical.
• If you are using the Strava segments guide, you cannot use structured workout, a SuuntoPlus™ sports app nor a SuuntoPlus™ sports app during the same exercise.

NOTE: Strava live segments require Strava subscription.

The Suunto watch faces are designed to give you relevant information with just one glance. In this article, you will find all the main watch faces and a key to all the information they provide. 

Getting started:

Not every Suunto watch will get all the watch faces. Some are designed for specific watch models. 
Every watch face will display interchangeable information. When your watch is awake, tap the screen to change between views.  
Every watch face has different color options you can choose from. Tap on the one you want to use. 

The watch faces:

Note: If you tap the screen having this watch face on, the watch will display the toggleable information instead of the date - 30th Oct. You can display any information that will help you more than previously selected. The circles for the training days depend on the duration of your training; the longer the training, the bigger the circle. 

Note: The surrounding circles will visually indicate the information available at the left base. In this example, daylight hours are visible in yellow and as the sun goes down (around 21), the amount of light per hour will be visible in the darker hue yellows until dark (night). The second inner circle represents the current air pressure, with an estimation of 1010hPa. The central dial indicates the time: 19:36 and the altitude estimation.  

Note: You can tap the watch face and the information that will toggle will be the one where the battery percentage is (87%). Nevertheless, the watch will constantly display the battery life on the inner circle, whereas the training time relative to your weekly training goal will be displayed on the outer ring. The innermost ring is an analog time view. 

Note: This watch face has a similar concept as the second one from the top. The outer yellow circle will indicate the hours of light from sunrise to sunset, including a visual queue for time on that scale (white line at 10). If you tap the watch face, you will be toggling the information on the lower side of the view. Sunrise and sunset times, moon coverage, and hours of light are GPS-based. 

Note: This watch face will provide you with a quick view of your daily goals for calories (orange), steps (blue) and your resources (green). The bars around the watch face will show the progress in completing the goal and the resources relative to 100% being a full bar. By tapping the center of the watch face, you will have the icons on the right: active calories, daily steps and resources. 

The following watch face is only available on Suunto Vertical - and it varies depending on whether you have a Titanium Solar version (top) or a Steel version without solar (bottom). The solar version will have a graph of solar harvesting graph on the bottom, the non-solar version will have an altitude trend graph.

Note: You can scroll through complications by tapping on them. On the left side, you can scroll through weather forecast, date, dual time, weekly training, battery level. On the right side, you can scroll through altitude, sunrise/sunset (whichever comes next), moon phase, steps, and - if you have a solar version - solar harvesting.

The rest of the watch faces display less information. The functioning principles are similar for all of them: tapping on the display will rotate the secondary values shown (on top, bottom, right or left of the main field - altitude, daily steps, battery life, sunset, weekday, etc.).

The following two watch faces are only available for Suunto 9 Peak Pro and Suunto Vertical.

All the Suunto watches have two types of reset available to address different issues: 

1. the soft reset, also known as the restart. 
2. the hard reset, also known as the factory reset. 

1. The soft reset (restart): 

Performing a restart on your watch might help with the following situations: 

• the device is not responding to any button presses, taps, or swipes (the touch screen is not working);
• the display is either frozen or blank;
• the display is frozen in the boot mode (the watch's display shows a downward-facing arrow, "arrow down" issue);
• there is no vibration, e.g., during button presses;
• the watch functionalities are not working as expected, e.g., the watch doesn't record HR (optical heart rate LEDs are not blinking), the compass is not finalizing the calibration process, etc.;
• the step counter is not counting your daily steps at all (please note, recorded steps may be shown with a delay in the app);
• SuuntoLink doesn't recognize the device when plugged in correctly and the USB cable is not faulty.

Note: The restart will end and save any active exercise. Under normal circumstances, the exercise data will not be lost. On rare occasions, a soft reset may cause memory corruption issues.

Performing the soft reset: 

• Suunto Ambit: long-press all 5 buttons at the same time for 10s, then release them. 
• Suunto Ambit2/ Ambit2 S/ Ambit 2R: long-press all 5 buttons simultaneously for 10s, then release them. 
• Suunto Ambit3 Run/ Sport/ Peak: long-press all 5 buttons at the same time for 10s, then release them. 
• Suunto Ambit3 Vertical: long-press all 4 corner buttons simultaneously for 10s, then release them. You will need to turn the device back on by long-pressing the upper right button. 
• Suunto Traverse/ Traverse Alpha: long-press all 4 corner buttons at the same time for 10s, then release them. You will need to turn the device back on by long-pressing the upper right button. 
• Suunto Spartan Collection: long-press the upper right button for 12s and then release it. 
• Suunto 3 (Fitness): long-press the upper right and left buttons for 12s and then release them. 
• Suunto 5 (Peak): long-press the upper right and left buttons for 12s and then release them. 
• Suunto 7: has a specific procedure. 
• Suunto 9/ 9 BARO: long-press the upper right button for 12s and then release it. 
• Suunto 9 Peak: long-press the upper right button for 12s and then release it. 
• Suunto 9 Peak Pro: long-press the upper right button for 12s and then release it.
• Suunto Vertical: long-press the upper right button for 12s and then release it.

There are specific circumstances under which the soft reset might not solve the issue and the second type of reset may be performed. If the above has not helped with the issue you were aiming to solve; the hard reset might help. 

2. The hard reset (factory reset): 

The factory reset will restore your watch to the default values. It will erase all data from your watch, including exercise data, personal data and settings that have not been synced to either movescount.com or the Suunto app. After a hard reset, you must go through the initial setup of your Suunto watch.  

Performing a factory reset on your watch may be performed in the following situations: 

• a Suunto Customer Support rep has asked you to do so as part of the troubleshooting procedure;
• the soft reset did not solve the issue;
• the battery life of your device is significantly reducing/ is reduced;
• the device is not connecting to GPS and other troubleshooting has not helped (it doesn't apply to the Suunto 3/ 3 Fitness). 
• the device has connectivity issues with Bluetooth devices (e.g., Smart Sensor or mobile app) and other troubleshooting has not helped.
• you are following the SuuntoLink firmware update troubleshooting steps.

Performing the factory reset: 

Ambits (1,2,3), Traverse, Spartan, Suunto 3, Suunto 5 and 5 Peak, Suunto 9 and 9 Baro:

The factory reset of the watches is done via SuuntoLink. If you haven't installed SuuntoLink yet, please get started with the program from here. 

• Connect your watch to your computer using the provided USB cable and open SuuntoLink. 
• Wait for the watch to be recognized and for the sync to be complete and click the cogwheel (upper right corner) and select Watches. 
• Click on Watches and under the watch name, select Reset all settings.
• SuuntoLink will ask you about the procedure you are about to initiate; please Confirm it.  
• Select Reset watch to start the reset procedure in which SuuntoLink re-installs the latest software version available for your watch.
• The watch will automatically set itself to the boot mode ("arrow down" screen) until the update is finished. 
• When you see the setup wizard on your watch, it means the update is complete and you can safely disconnect your watch from the USB cable.
• Start again by setting up your watch.

Note: the factory reset deletes the previous pairing information your watch might have had. To start the pairing process with the Suunto app again, we recommend you delete the previous pairing from the Suunto app and your phone's Bluetooth - under Paired devices.  

Suunto 5 Peak, 9 Peak, 9 Peak Pro and Suunto Vertical

Go to the watch's Settings - select General and scroll down to Reset settings. All data on your watch will be deleted during the reset. Initiate the reset by selecting "Reset" (with the upper right button or screen tap). 

For Suunto 7: 

If you are looking for the resetting procedure for your Suunto 7, read and follow the instructions available here and make sure you follow the pairing instructions after performing the factory reset. 

NOTE: Both the scenarios presented are to be performed only for emergencies. You should not perform them regularly. If any issue persists, we recommend you either contact our Customer Support or send your watch to one of your authorized service centers.